Expert Care for Every Timepiece
Whether it's a quick check or a full, detailed service, your watch gets our full attention from the moment it arrives to the moment it's back on your wrist.
Our Approach to Watch Care

Handled by Trained Experts
Your timepiece is cared for by skilled professionals with close attention to every detail.

Quick & Seamless Service
A simple, efficient process with servicing completed in up to 2 weeks, depending on the work required.

Competitive Pricing
Professional watch care at competitive service pricing, with a clear quotation before work begins.

One-Year Warranty
Enjoy added peace of mind with a one-year warranty after your service is completed.

A Wide Range of Watch Services
A wide range of services, tailored to what your timepiece needs.
Watch Service & Care
Everything your timepiece needs, handled with professional attention.
Polishing
Restore your watch's original finish while helping reduce visible scratches and everyday signs of wear.
Deep Cleaning
Remove dirt and buildup from the case, bracelet, and other exterior parts to keep your watch looking its best.
Water Resistance Testing
Ensure your watch is properly sealed and performing at its intended level of water resistance.
Movement Services
Professional care for your watch's movement to help keep it running smoothly, accurately, and reliably.
Inspection
A thorough assessment of your watch's overall condition to identify any areas that may need attention.
Sticker or Protector Installation
Careful application of a protective film to help safeguard your watch from everyday scratches and wear.
Ready to Care for Your Watch?
Bring your timepiece to our experts and let us take care of the rest.
Book a Watch ServiceHow Our Watch Service Works
We make every stage simple and transparent, from receiving your quotation to collecting your finished watch.

Consultation
We make every stage simple and transparent, from receiving your quotation to collecting your finished watch.

Quotation & Agreement
We'll share a clear quotation for your approval, with no down payment required before the service begins.

Service in Progress
Once approved, our experts carefully carry out the agreed service on your timepiece.

Running Test
After servicing, your watch goes through a running test to make sure everything is performing properly.

Service Completion
Once everything is complete, our team will contact you and issue the final invoice.

Payment & Collection
Complete the payment, and your watch will be ready for you to bring home.
Find Watch Care Near You
Visit our Watch Service locations and get the support your timepiece needs.
Surabaya - Boutique
Pakuwon Trade Center
Level UG Unit F3/06-08
Surabaya, Jawa Timur
Open Everyday | 10:00 - 22:00 WIB
031 99146636Jakarta - Boutique
Prosperity Tower 11G, SCBD,
Jl. Jenderal Sudirman No.52-53,
Senayan, DKI Jakarta. 12190 Indonesia
Open Everyday | 11:00 - 20:00 WIB
021 30002028The Tools Behind the Care
We use professional watchmaking equipment to give every timepiece the precise and careful service it deserves.




Frequently Asked Questions
Everything you need to know about caring for, servicing, and maintaining your timepiece with Watches Trader.
What Watch Care services are available at Watches Trader?
Watches Trader offers a range of Watch Care services, including polishing, deep cleaning, water resistance testing, movement servicing, inspection, and sticker or protector installation. The recommended service will depend on the condition and needs of each timepiece.
How do I know which service my watch needs?
Each timepiece is inspected before servicing. Our team will assess its condition and recommend the appropriate Watch Care service based on the findings.
Can I service a watch not purchased from Watches Trader?
Yes. We welcome watches purchased from other retailers, subject to inspection and authentication by our Watch Experts.
What does the Watch Care process include?
The Watch Care process begins with consultation and assessment, followed by quotation and approval, servicing, testing, completion, and collection.
How long does repair service take?
The turnaround time depends on the service required. Our Watch Experts will provide an estimated timeline after inspection.
Where are Watches Trader Watch Care services available?
Watch Care is available in Jakarta at Prosperity Tower 11G, SCBD, and Surabaya at Pakuwon Trade Center Level UG Unit F3/06–08.
Is there a warranty for completed Watch Care services?
Yes. Completed Watch Care services come with a warranty of up to one year, subject to the service performed and applicable terms and conditions.
